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Anna Gołębicka

Time for debogging

MedExpress Team

Anna Gołębicka

Published May 16, 2022 12:07

Doctors often sarcastically talk about the assessment of their work by patients: if the surgery is successful, it is "thank God", but if it fails, it is a medical error. But there is also a joke that explains that this makes a doctor different from God, that God does not assume that he is a doctor. Exactly - Gods or "gods"?
Time for debogging - Header image
fot.Monika Szałek

At present, this "enrichment", rooted in the distant past, has a magical charm only for the parents of future adepts of the medical arts. It is enough to visit the hospital for a moment, without being sick (because the observation abilities of the outside world are very distorted in the disease) to see that it is not Olympus but Apollo, Venus and Zeus reigning here, they are - potentially - only pretenders. No one from the Holy Trinity in the form of a doctor raises the dead here, and neither Allah, Jehovah, nor Re - accept patients. Well, whatever I say, the doctor is not God. Around, even after renovation, there is a general mess and an atmosphere in which it is not appropriate to be nice, cordial and human. You have to be vigilant, as in the Prussian trenches, but here and your friends can kick you at any moment. Organization of "divine" action - how will it happen. Collaboration - if it happens. It can be very good, but these are country-wide exceptions to the rule. A bit in accordance with the principle of "what you are, such a stall", and the managing man in this world sometimes does not know that he does not know anything, because a postgraduate diploma in management without practice and conclusions resulting from thorough knowledge and experience and going beyond the limits of his own ego nothing does it. On the other hand, the principle that works is true: the smaller the manager's ego, the better the facility is managed. Walls covered with portraits and documents supporting their size - do not bode well.

Getting back to the point. There is little collaboration, teamwork, understanding, and support in this nondeval world. The patient hisses at the staff, expecting a miracle, the nurse shows the doctor that he is also studying, the doctor - queued up and drowning in papers - has long ceased to be polite, which maintains the unwavering feeling that he thinks he is God and does not have to. Well, and since he is God and does not save the world, it is a grudge, a queue, a grudge. I pay taxes here and it is a common belief that a doctor should not leave work until he helps all those in need. Nobody even assumes they have a family and would like to spend the night at home someday. Squaring a circle with an oxymoron as a bonus. On the one hand, doctors are the worst, but on the other hand, the assumption of infallibility and perfection, which they themselves tweak. Statistically speaking, a few will be brilliant, many will be correct, but there are also people who are out of place, whose attitude will legally translate into a shadow on the whole environment. The environment as part of "impoverishment" did not develop, or perhaps in accordance with the old principle of "washing dirt in your own home", scrupulously did not allow for the creation of self-cleaning mechanisms, and thus raised the bar, which would be difficult to reach even in an ideal world - let alone in our reality.

It's time to reveal the curtain. Time to be clear: a doctor is a human being. He is to have medical knowledge, and not to pretend that he has all kinds of knowledge - because that's how it should be. It is to have the conditions for practicing the profession, so as not to wonder where to get a bed for an extra bed in the corridor. It is to have a good and fair boss who will take care of his development, a good team and decent wages, and to start with, paper in the printer, a computer without a queue and a locker so that you can change clothes. A physician is an important and responsible profession, but a profession. Time to deflate the "gods" and understand this, dear patients. It will all be good for everyone.


Anna Gołębicka - economist, communication and management expert. Author of many ideas and product strategies. Board advisor. She managed the marketing and development of CANAL + Cyfrowy thematic channels, previously associated with TVN. In the medical industry, cooperates, among others with OZZL, the Agreement of OZZL Residents, the Independent Team of Experts of the Continue Curatio. Initiator of the campaign "I am a doctor, I am a human" OIL Warsaw. Expert of the Center Adam Smith. Columnist.

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