When a doctor closes the office door, it's not uncommon for his invisible post to begin. A text message from a patient asking for a consultation. An email with test results. A Facebook message asking for a prescription... The nationwide survey of doctors conducted last fall, "Patient on the Phone," aimed to help understand the scale of this phenomenon and its impact on doctors and their patients.
For the sake of the patient
76 percent of the 385 doctors surveyed keep in touch with their patients outside of appointments, and 50 percent of doctors provide patients with their private phone number. Medics who choose to stay in touch with their patients say they do so most often to be able to respond appropriately to a patient's ongoing problems or questions in the treatment process, and to provide the patient with a greater sense of security. One in three physicians declare that constant contact with the patient is needed to increase their influence over the patient's course of treatment.
- With advances in technology, but also changes in lifestyle, ...
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